Virgin Media Cancel Agreement

You may terminate this Agreement at any time for any reason, subject to payment of all outstanding amounts and taxes (if any) relating to the Services. I patiently explained that I would like to leave since we had registered with another provider, but I was told that I had to talk to someone else in the customer relationship to give the 30 days in advance needed to terminate the account. You can terminate your contract by notifying Virgin Media one month in advance. To terminate your Virgin Media services, you can contact Virgin Media on 0345 454 1111 or via a page on its website. For more information, see our guide to terminating your broadband service. You can also find more information on how to cancel your Virgin Media service on virgin media`s official website. No matter how long you`ve been on Virgin Media, you can quit. Of course, this sometimes means an early exit fee and sometimes not. In this guide we will guide you through the ins and exits, you will show your rights as a customer when it is correct to go, when it is not and what it will ultimately cost you. To cancel your Virgin Media contract, choose 150 from your Virgin Media home phone or 0345 454 1111 from another phone.

Before you call Virgin Media or decide if terminating your contract is really worth it, it`s a good idea to make sure you have the following information on hand. If you terminate your services, we will grant you access to your Virgin Media Mail account for 90 days before closing it. This should give you enough time to save all the contacts, emails, and files you want to keep. Follow Virgin Media on Twitter and Facebook for updates and now chat with our social media support team. Your contract will start with the installation of your Smart Home Pack and will continue until you tell us that you no longer want it or that we will terminate it. Termination of your Smart Pack contract or broadband service will result in the termination of your Smart Device Pack, the entirety of which is due 30 days from the date of termination. I had installed the Virgin package on October 12th, but the phone line never worked I tried to call several times without a response I made complaints via email and only received confirmation. The service does not exist, so I would like to resign now. My first debit is due in a few days, can I cancel it? Virgin Media says its customer service team may contact customers after resigning to try to “talk about why they`re leaving” and try again to come up with a “new package that best meets their needs”. I called the after-sales service, which insisted that only my husband, the official account holder, could terminate the service, which was only possible by phone. If the contract is terminated during your minimum period, a cancellation fee may be incurred.

A contract works both ways. If you think Virgin Media has a cheek that challenges you for every month of your contract, whether you end it or not, remember that Virgin Media also has a large number of obligations to you. And if he breaks any of these obligations, you have the option to terminate Virgin Media for free during your contract. If you have until the end of your contract period, Virgin Media charges you what is called a “separation tax”. Other providers sometimes call this a cancellation fee or an early exit fee. Virgin Media would prefer that you do not consider it as a penalty for early departure, but as compensation paid to Virgin Media for setting up services that you will not use for the minimum period and that it would therefore not be allowed to make a profit. In addition to the consequences for you if you miss payments under this Agreement, Virgin Media may suspend or terminate this Agreement and require you to alleviate all fees due by cancelling in writing a legal declaration of delay required if you: (a) measurements, fees, charges or other amounts due under this Agreement If you have a question about any aspect of your contract, you can contact us by phone. 1908, email to or you can also use one of our online contact forms by clicking here How you terminate your Virgin Media service depends on which of the following situations you find yourself: If you terminate your broadband service for another reason, you must contact virgin Media to terminate your service. . .